#DigitalIndia: Railways introduces facility for booking tickets through BHIM App

New Delhi, December 1: Now there is no tension to carry cash for booking railway tickets as to give a major boost to Government’s key initiative of cashless transactions and passenger friendly measures, Railway Ministry has introduced the facility for booking of railway tickets from railway counters through Unified Payments Interface (UPI)/ Bharat Interface for Money (BHIM) App.

This facility will be available for booking of reserved tickets from Passenger Reservation System (PRS) counters and booking of Season Tickets (MST and QST) from Unreserved Ticketing System (UTS) counters.

It will be implemented all over Indian Railways on all PRS counters and UTS counters from Today.. This will add to the digital payment option already available to railway passengers.

No additional charges will be levied from passengers making payment at railway counters using UPI/BHIM for a period of 3 months.

The facility of payment through UPI/BHIM for booking of e-tickets online on IRCTC Website has already been implemented earlier. Now, this facility is being extended to the tickets being booked from railway counters.

Benefits to Passengers:

a) Offers additional payment option to customers availing railway services.

b) Safe to use as no need to share bank account or credit/debit card number.

b) No worry of losing cash or card.

c) Easy to use and supports payment through multiple banks on real time basis.

Benefits to Railways:

a) Promotes Government’s initiative for increasing digital/cashless transaction,.

b) Reduces hassles of cash collection and handling.

c) Reconciliation and settlement will be simplified.

The process of payment/booking:-

· Counter person will obtain travel details from the customer and inform the fare to be paid.

· If customers opts to pay through UPI/BHIM, the counter person will select UPI as payment option and request for passenger's Virtual Payment Address (VPA)

· Counter person will enter the Virtual Payment Address (VPA) to initiate the

transaction in the terminal.

· Passenger will receive a payment request on the mobile to confirm payment. Passenger has to accept the payment request and passenger's linked account will be debited the fare amount.

· Once the transaction is successful and this is verified on the system, counter person will print the ticket and the passenger can collect the ticket.