Another feather added: Hotel Classification Process goes digital to avoid delay and manipulation
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New Delhi, January 19: An interesting step taken by the Ministry of Tourism made the Hotel Classification application submission and payments through a digital platform to eradicate the possibility of “delays and manipulations caused by human interference.”
The new amendments to hotel classification guidelines have made it clear that liquor shops/liquor stores in the premises of the hotel other than bars will not be considered for classification under star hotels "with alcohol" category, to remove any vagueness.
The new classification rules makes it mandatory for all the hotels classified under all categories to display their classification status prominently at the reception and on their websites under a separate icon on the opening page, which will display the order of classification issued by the Ministry of Tourism in India.
The amendments have included a detailed timeline within which the classification has to be completed. In every case where the required documents and procedures are fulfilled, the classification will be completed within 90 days. Event wise time limits like inspection, uploading inspection report have been fixed to ensure that all the cases with no deficiency or compliance issues can be classified within 90 days of the date of application.
Hotels are an important component of the tourism product. They contribute to the overall tourism experience through the standards of facilities and services offered by them. With the aim of providing contemporary standards of facilities and services available in the hotels, the managements looks after each and every need of the guests.