Complainants in Punjab to get FIR copies on phone via SMS

NewsBharati    27-Jul-2018
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Chandigarh, July 27: In a bid to bring transparency and efficiency in its services to the people of the state, Punjab police have launched the Crime and Criminal Tracking Network and Systems (CCTNS) based SMS service for the complainants.

 

Notably, the Crime and Criminal Tracking Network and Systems (CCTNS) based SMS service is a digital leap under the e-initiative program launched by DGP Punjab Suresh Arora to provide better and efficient services to the citizens.

Launching the quick SMS service at Punjab Police headquarter, DGP Arora said that the complainants would now get SMS on their registered mobile numbers about the registration of their FIRs and details of investigating officers (IOs) assigned to investigate their cases. “They would also receive the names and contact numbers of IOs through the message facility,” he added.

The DGP further revealed that citizens could also download the copy of FIR from Punjab Police website. "SMS alert would be sent to complainants in case of arrest of the accused, change of the IO and submission of challan/ final report,” he added.

Suresh Arora, in the end, informed that the citizens who wish to receive such SMS alerts are advised to update their mobile numbers during registration of FIR.