Mumbai, April 13: Mumbai is said to be the fastest running city for which local trains being the lifeline for the daily commuters. Around 80 lakhs people travel through local trains daily for which Western Railways (WR) prime motive was on the security of women traveling in local to which WR had now come up with Talkback System in ladies coaches to curb offenses.To ensure a safe and comfortable journey to its esteemed passengers especially women, the WR had already installed the CCTV's in the ladies coaches and now recent addition of the TalkBack System in ladies coaches was added to curb offenses and is striving day in and day out to keep such offenders at bay.
After the success of CCTVs installed inside ladies coaches, the western railways had launched the Talkback Security System on March 8. The Talkback Security System was launched on the occasion of International Women’s Day which is first-of-its-kind in Indian railway. The Talkback Security System is installed in the local train's ladies coaches of the Western railway to get in touch with guards during an emergency. To develope an application called Eye Watch App to send SOS alerts during any untoward incidents or emergency, the Western Railways had undertaken trials.
Chief Public Relations Officer(CPRO) of western railway Ravinder Bhakar had previously stated that "Security of our women commuters is one of a prime concern and WRly is always striving hard to secure their traveling experience. Western Railway is going every extra mile to bring a smile on their faces, with initiatives such as CCTV cameras being provided in ladies coaches, RPF personnel has been deployed in ladies compartments, etc. Male passengers traveling in ladies compartment were prosecuted, 16012 cases were registered for traveling in ladies compartment. Fine amounting to Rs3,30,600 was realized from the offenders and 14 persons were also sent to jail".
Bhakar also informed "Western Railway holds the distinction of running the world’s first ladies special train over the Mumbai suburban section and in the year 2016-17, 225 nos of passenger related offences were detected by the RPF in which 11 cases of robbery were detected and handed over to GRP concerned, 206 cases of theft of passenger belongings were detected and Two drugging cases were detected by RPF staff".