Bengaluru, June 14: ‘Namma 100’ – emergency response service launched by the Chief Minister Siddaramaiah in Bengaluru that focuses on utilization of latest technology to reach people in an emergency. This is an initiative which aims to take care of all the distress issues concerning the citizens on the emergency basis.
While unveiling this Namma-100, CM Siddaramaiah said that "The police department should focus on utilization of latest technology to reach people in the emergency. The state government is ready to allocate funds for this purpose. Similar helplines will be launched in the districts in the near future," he added. The service aims to drastically reduce the time to address a complaint and rush police patrol cars to crime spots.
Namma 100 aims to be the go-to telephone number for emergency services, much like 911 in the US and 999 in Britain. It will also cater to people seeking help on social media. The Rs 30 Crore upgraded emergency response service – ‘Namma-100’- has 100 phone lines as against 20 of Dail 100. Around 275 employees will take up to 8,000 calls per day as against around 3,000 calls received by Dial 100 on a daily basis. "Call response will be in 15 seconds and Hoysala intervention in less than 15 minutes," Bengaluru Commissioner of Police Praveen Sood said.