New Delhi, June 2: In the digital era, the internet is the ruler. Nowadays, everyone needs the internet not only for entertainment but also for work also. In advertisements, often the telecom companies claim user will be able to access the internet even in dense forest or Mount Everest but in reality, it turns out, in an alley of a big city, mobile data speed is very low. To solve this problem, TRAI (Telecom regulatory authority of India) floated a consultation paper to frame rules regarding this issue.
The present consultation paper aims to retain transparency in the claims made by service providers surrounding wireless broadband speed. The paper wants to seek the inputs also from stakeholders. The paper will also examine the customer awareness in the claims made by service providers surrounding wireless broadband speed.
To mislead the consumer telecom operators never mention exact data speed they will provide. Instead of that, they use confusing terms like “up to”. As per theory, a user can get up to 150 megabits per second download speed on 4G network, 42 Mbps on 3G, and 0.5 Mbps on 2G network. But when TRAI collected data through mySpeed portal, a part of 3G subscribers even get the speed less than 1 Mbps. "Moreover, these 'below 1 Mbps' speeds can go as low as 10 Kbps for some 3G subscribers," TRAI told a news agency.
To stop this hypocrisy of telecom operators, TRAI asked them to provide minimum download speed. But the operators did not accept it giving various technical reasons. On this issue, TRAI has sought views from the public on the paper by June 29 and counter comments by July 13. TRAI has taken this step on the basis of regular complaints about data speed.