Amid Omicron, Delhi airport installs e-boarding gates to ensure smooth travel
Delhi airport has now installed E-Boarding gates across all 3 terminals to ensure contactless travelling amidst Covid-19
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New Delhi, December 14: The Delhi airport has now installed E-Boarding gates across all the 3 terminals to ensure contactless, seamless travelling amidst Covid-19 pandemic. GMR Group-led Delhi International Airport Limited (DIAL) said it rolled out the e-boarding facility for department passengers across all flights. The gates have been set up at Terminal 3 and 2; the installation at Terminal 1 is underway.
Videh Kumar Jaipuriar, who is the CEO of DIAL, said that the company is in a constant pursuit of enhancing passenger experience.
The contactless e-gates, empowered by the touchless technologies and boarding card scanners, allow passengers to flash their physical / e-boarding cards to verify the flight details. After verification process at the e-gates, air travellers can proceed to security checks.
DIAL said, “Passengers who have verified their boarding passes by scanning at the e-gates can simply walk past the e-boarding gates for security checks and then board a flight without having to show their documents again.” It said that e-boarding gates have reduced transaction time by 50% which has resulted in lower queues. It also allows people to avoid touching facility surfaces and people to people interaction in line with Covid-19 protocols.
Videh Kumar Jaipuriar, who is the CEO of DIAL, said that the company is in a constant pursuit of enhancing passenger experience.
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Jaipuriar said, “Though, the onset of the global pandemic has made it more challenging to meet the travelers' expectations as health and safety concerns have increased. DIAL has responded to the challenge and set a benchmark with several innovative solutions in place, e-boarding gates being one of the unique technological solutions installed at the airport. The in-house team of DIAL performed several trials at Delhi Airport, keeping in view the Covid-19 guidelines issued by various government agencies. Our sole aim is to keep our passengers safe at any cost.”