Pune Horror: Shaikh Shafi accesses a Hindu woman's number from the restaurant QR menu, sends late night ‘Friendship’ texts

A late-night message from an unknown number turned into an unsettling experience for Pune-based content creator Rishika Dutta. She has accused a restaurant staffer of accessing her personal contact details through a QR-code menu system and using them to initiate private conversations.

NewsBharati    15-May-2026 08:53:24 AM
Total Views |
A Pune-based content creator has alleged that a restaurant employee identified as Shaikh Shafi accessed her phone number through a QR-code menu system and later sent her unsolicited late-night messages asking for friendship and her age. The incident has gone viral online, sparking concerns over customer privacy, misuse of personal data and the safety risks linked to digital ordering systems at restaurants.
 
A late-night message from an unknown number turned into an unsettling experience for Pune-based content creator Rishika Dutta. She has accused a restaurant staffer of accessing her personal contact details through a QR-code menu system and using them to initiate private conversations.
 
 
pune restaurant case
 
The incident, which surfaced through a viral Instagram video, has triggered widespread debate on social media regarding customer privacy, misuse of personal information and the growing dependence on QR-code-based restaurant systems.
 
 
According to Dutta, the incident took place on April 28 after she visited a popular restaurant on Pune’s FC Road. Like many modern eateries, the outlet reportedly used a QR-code-based digital menu that customers must scan using their phones.
 
Hours after leaving the restaurant, Dutta said she began receiving unexpected messages late at night from an unfamiliar number. As she attempted to identify the sender, she allegedly discovered that the individual was associated with the same restaurant she had visited earlier that day.
 
In screenshots shared publicly by the woman, the sender can be identified as Shaikh Shafi. The chats showed the man attempting to initiate a personal conversation, asking questions such as “What’s your age?” and expressing a desire to become “friends.”



Dutta alleged that the employee had obtained her number through the restaurant’s digital menu system or customer database linked to the QR scan.
 
Sharing her experience online, she wrote, “Got a late-night text from a number I didn’t recognise, turns out visiting a certain spot on FC Road came with more than just a good time. Your data shouldn’t follow you home. Stay aware!!”
 
The screenshots and allegations rapidly spread across social media, with many users expressing alarm over how easily customer information could allegedly be accessed by employees.
 
Restaurant says action taken against accused employee
 
Following the incident, Dutta said she contacted the restaurant management and demanded immediate action against the accused employee.
 
According to the woman, the restaurant later informed her that Shaikh Shafi had been terminated from all branches after the complaint surfaced. However, she alleged that the management declined to provide any written proof or termination letter despite repeated requests.
 
 
She further claimed that while the establishment apologised publicly online, she had not received a direct personal apology regarding the incident at the time she uploaded the video on May 12.
 
Responding in the comment section of her post, the restaurant acknowledged the complaint and apologised for the incident.
 
“Hi Rishika, thank you for speaking up and bringing this to our attention. We’re truly sorry for what happened at FC Road SOCIAL. This should never have happened, and we completely understand why it felt uncomfortable,” the establishment wrote.
 
The outlet further stated that “immediate action” had been taken and claimed that the employee was terminated on April 29, a day after the alleged incident. The restaurant also said it was reviewing internal procedures related to customer safety and data privacy.
 
The controversy has reignited discussions around digital privacy and safety concerns associated with QR-code menus, digital payments and app-based ordering systems increasingly used across restaurants and cafes in India.