Mumbai, March 12: The State Bank of India, being one of the largest commercial banks has launched doorstep banking services for the senior citizen customers aged above 70 years, differently abled customers and infirm customers including the visually impaired customers.
“Doorstep Banking Services are available to fully KYC-compliant account holders, with a valid mobile number registered with the bank and residing within 5 KM of radius from their Home Branch. This service will not be available for accounts operated jointly, minor account and accounts of non-personal nature. Under this new facility customers will be able to avail certain specific services at select branches”, read the statement.
“Eligible customers can avail theses services with a nominal fee of Rs 100 per transaction for financial transactions and Rs 60 per transaction for non-financial transactions”, it added further informing that the customers will have to register at their home branch and additionally, differently-abled and infirm customers will have to submit a medical certificate to that effect to register for this service.
The list of specific services will include cash pickup & delivery, cheque pickup, cheque book requisition slip pickup, delivery of drafts & term deposit advice, life certificate pick-up and pickup of form 15H for Income Tax purposes.
Earlier, the RBI had asked all the banks to put certain essential things in place for the benefit of the senior citizens and also for the differently-abled including visually impaired persons. Further, banks are advised by the RBI to provide minimum 25 cheque leaves every year, if requested, in a savings bank account, free of charge.