New Delhi, May 15 : In a bid to help the senior and differently-abled citizens amid the lockdown, Paytm Payments Bank Ltd (PPBL) on Friday has launched ‘Cash at Home’ facility for them so that they do not need to step out during this coronavirus pandemic.
PPBL said that ‘Cash at Home’ facility has been launched to make the banking experience more convenient and accessible for their customers. It is another facility by the payments bank to make it more convenient and accessible for its customers to avail of its banking services.
This new service will enable them to raise cash withdrawal requests on their Paytm Payments Bank app and the requested amount will be delivered at their home. "'Cash at Home' facility is the latest among the services that the bank has launched to make the banking experience more convenient and accessible for its customers.
The process for availing of ‘Cash at Home’ facility is simple & seamless. Any senior citizen, who is holding a Savings Account with the Paytm has to click on the option in the Paytm Payments Bank app, enter the desired amount and submit the request.
The bank executive would deliver the requested amount at their registered address within 2 days of raising the request. The minimum amount that can be requested is Rs 1000 and the maximum amount will be limited to Rs. 5000.
“We have continued with our efforts to expand the digital banking network in the country and benefit millions of our customers with innovative features and unmatched service. Our latest 'Cash at Home' facility will be of immense help to those people who cannot visit an ATM or bank branch due to age, health, or any other issues,” Satish Kumar Gupta, CEO and Managing Director, Paytm Payments Bank said.
Earlier, they had also launched the Direct Benefits Transfer (DBT) facility where we enabled our customers to receive the benefits of over 400 government subsidies directly into their PPBL Savings Account. Earlier in May, Paytm Payments Bank had announced that even.