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With a view to provide a cost-free and expeditious complaint redressal mechanism relating to deficiency in customer services in digital transactions conducted through non-bank entities, the Reserve Bank of India launched the Ombudsman Scheme for Digital Transactions under the Monetary Policy Statement issued in December 2018.
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Nadigar Sangam, the apex Tamil film body has decided to constitute Internal Complaints Committee to look into the matter of #MeToo accounts.
Strengthening provisions for child safety, the Ministry of Women and Child Development on Tuesday said that a victim of child sexual abuse can file a complaint at any time irrespective of his/her present age. The decision came after the Ministry consulted Ministry of Law in view of the overriding provisions of the Protection of Children from Sexual Offences (POCSO) Act over other criminal laws and provisions of mandatory reporting of such offences.
Around 809 complaints of advertisements pertaining to Ayush and herbal medicines/products have been received during the last three years. This was said by AYUSH Minister Shripad Yesso Naik on Tuesday. In a written reply to Rajya Sabha, Minister Shripad Yesso Naik said that about 809 complaints of advertisements pertaining to Ayush and herbal medicines/products have been received during the period from April 2015 to March 2018.
Have issues regarding railway facilities or any grievances? Don’t worry; Indian Railways will soon launch a new app called as ‘MADAD’ which will help the commuters contact directly with the railway officials to lodge any complaints. So its time to move on over twitter, Facebook, helplines and complaint registers if you want to register any sort of complaints with the Railways.
Using technology wherever possible will just take us closer to things being done quickly. Using apps has garnered attention and has emerged as a trend. In this regard, many apps have been launched and the new one to join the league is the National Crime Record Bureau App which provides better citizen-friendly services by law enforcement agencies.
The official authorities have also looked after the matter affecting people especially women and girls and have also made essential requirements for complaints against violence. The Ministry of Women and Child Development has dedicated an email (complaint-mwcd@gov.in) solely to address and resolve the issues of hateful conduct and stalking on Social Media platforms such as Twitter, Facebook etc which came into effect from July 2016.
The Central government led by Prime Minister Narendra Modi has resolved 3146 complaints relating to misleading advertisements during the period of April 2015 to January 2018. This was said by State Consumer Affairs Minister C.R. Chaudhary in Lok Sabha on Tuesday.
The Union Cabinet on Thursday approved creation of National Anti-profiteering Authority (NAA) under GST, to ensure benefits of reduction in indirect tax rates are passed on to consumers.
With an aim to provide people as well as administration a single tool to deal with the many types of Himachal Pradesh chief minister Virbhadra Singh launched Shresth Himachal mobile application.
