After persistent reported issues, Apple apologizes for faulty MacBook keyboards

NewsBharati    28-Mar-2019



California, Mar 28: Apple’s ‘Butterfly’ keyboards are always in limelight due to malfunctioning. After tireless reports, Apple finally apologized to users who are suffering due to third-party butterfly keyboards on MacBook and MacBook Pros even after the company introduced a fresh batch of laptops last year with redesigned keyboards.

The troubles users are facing with Butterfly keyboards are an unexpected repetition of letters while typing, insensitive keys and sticky keys and with letters not appearing.

Apple spokesperson said, “We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry”.

The iPhone-maker designed and incorporated the mechanism in new MacBooks and MacPro keyboards to distribute the pressure on a single key evenly, thus increasing the precision in typing.

While the iPhone-maker initiated a service programme offering free repairs of affected 2015-17 MacBook and 2016-17 MacBook Pro models with first- and second-generation butterfly keyboards, the latest 2018 MacBook Pro and 2018 MacBook Air models with third-generation butterfly keyboards do not qualify at this time, the report added.

The company did not disclose any rectification plans or programmes for the faulted devices.